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ElectGo makes shipping easy with a wide range of couriers and competitive shipping rates available at your choice internationally*. Estimated shipping and delivery times will be calculated upon checkout, depending on the selected destination and courier service. Taxes and/or duties related to order are solely the responsibility of the Customer.

1. Shipping Confirmation

An email with a tracking number will be sent upon confirmation.

This tracking information may take up to 12 hours to be available.

2. Where to view tracking information?

For ElectGo’s account holder

  • Simply log into your account to view and/or track the status of your existing and past orders.

For non-account holder

  • View your order status in your shipping confirmation email

3. Lost of packages

ElectGo will not be responsible for any items damaged or lost during transit. Any claims should be filed with the respective carrier

 

*Export Terms & Conditions